Delete your account and data

Delete your account in OZYM

1. Sign in to OZYM.
2. Open the Account section on the Settings page.
3. Select Delete account and my data.
4. Review the displayed scope and confirm the operation.

For security, deletion is performed only after Firebase Authentication verifies the signed-in account.

If you cannot access the app

Email support@ozym.net from the address associated with your account and use the subject “OZYM account deletion request.” You do not need to download the app again. We may request additional information to verify account ownership.

Data that is deleted

• Your OZYM profile and user-owned profile media.
• Home memberships, invitations, and user-owned module access.
• User-owned tasks, notifications, and education tracking data.
• Your OZYM sign-in account.

Data that is preserved or requires action first

If a shared Home still has other active members and your account owns that Home, OZYM requires you to transfer ownership or explicitly delete the Home first. This prevents another member's data from being removed accidentally. Shared OZYM reference data, such as the global book catalog, is not account data and is not deleted.

Limited records may be retained only where required by legal or security obligations. See the Privacy Policy for details.

In-app deletion normally completes during the same session. Email requests are processed within 30 days after account ownership is verified.